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Shop Reviews

See what customers are saying about our shops at Tampines Hub

3.5 out of 5

1114 reviews

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Yeo Hui Quan Yeo Hui Quan

Ordered the DIY dessert bowl. They gave very few ingredients: a handful of pearls and taro balls, a spoonful of cheese foam, and a negligible amount of mini sago.

Adrian Beh Adrian Beh

"Do not dine at Tampines Hub. On March 16th, I went with my family. The prawn fried rice was amazingly the worst fried rice I've ever tasted. The rice was so soggy and tasted bad. My 4-year-old daughter had the carbonara, and halfway through, she kept saying she was full and her stomach hurt. After dinner, she felt nauseous. She couldn't sleep well the entire night and woke up at 5 am complaining of feeling unwell. At 8 am, she vomited a lot. If she's still unwell, I will bring her to a doctor to get certified if it is food poisoning, and if it is, I will pursue this with the authorities. Anyway, I have blacklisted this restaurant! Those who still want to gamble their luck, by all means, waste your money and time!"

**Gilbert Rama** **Gilbert Rama**

Ordered winglets with ranch, spicy sauce dumplings, and salted chicken rice. Wings: 7.5/10 * Garlic Ranch: 2/10 (it's normal garlic ranch, though the servings are generous) Salted Chicken Rice: 9/10 (really good) Spicy Sauce Dumplings: 5/10... The dumpling itself is 8/10, but there's no spicy sauce included. Kudos to the guy at the cashier for great customer service 👍 (shown in pic)

Edwin Leonard Edwin Leonard

Overall, we had a nice lunch. We ordered fried rice, XXL chicken, and chicky chop. The price is reasonable, and the portion sizes are quite generous. A few things they should improve are that the ordering app has issues, and the fried rice is quite plain (it needs more umami).

Isabella Tan Isabella Tan

"Ordering: There seems to be something wrong with their ordering app. My colleague was able to use her first-time member voucher, but I couldn't. When I approached the staff at the counter, they said it was because I registered today (which my colleague also did)?? Anyway, I made the payment without the member voucher. Next, they got my colleague's order wrong; she didn't select takeaway, but the food came in takeaway containers and was the wrong item. We were too hungry, so we just decided to eat it anyway. The table beside us also had similar issues; they had a duplicate order in the app, but everyone received their meals. Staff: They are relatively helpful and polite, but the waiting time for the food was quite long, even though only two tables were occupied. Food: Taste-wise, it's not bad, but it looks different from the menu (the enoki came without sauce and seemed a bit small)."

Aloysius Chia Aloysius Chia

The fried rice was very dry and lumpy, feeling and tasting like it had been fried and then leftover for a couple of days. The chicken also tasted a bit off, possibly not fresh.

Jerrold Lim Jerrold Lim

Do not eat at their Tampines Hub branch. I tried their prawn fried rice with my colleague for lunch. The service was good, and I thought it was not bad; it came with 4 prawns, and the fried rice was well cooked. One week later (today), I brought my wife to try it, and the order came with only 3 prawns. When I asked, the staff told me it was because the prawns were bigger this week, hence only 3. There was no difference in the size of the prawns, though, as they were most likely the frozen/thawed kind. The staff did not try to explain any further and just said it was management's decision to reduce the quantity to 3. Mind you, I just ate it a week ago! It's quite mind-boggling; if you can imagine, the next visit they could tell you there are only 2 prawns because they are "bigger" and management has reduced the quantity. Overall, the service was good, but after this experience, maybe we won't patronize them again. What a pity!

Ng Peng Chee Ng Peng Chee

"Teachers Star and Jade are very good teachers. They are patient in teaching the correct techniques and allow my kid to be creative in art. This helps to build up my kid's interest and inspiration for the arts. This school is highly recommended for parents who want to expose their kids to drawing and handicrafts."

Jian Daohe Jian Daohe

I started learning in year 5, and now I'm going into year 8. I'm really enjoying the class with Teacher J.

Lakshmi Rajandran Lakshmi Rajandran

"The staff are very friendly. We recently enrolled our kid in Tree Art at OTH, as recommended by many friends. Thank you, Tree Art, for being so supportive of students!"

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