"Party store that sells a variety of party supplies. Prices are reasonable. The lower score is due to poor service, which has been consistent over the years. Previously, there was often a grumpy salesperson who would glare at my kids for touching items facing outwards (which seemed obviously meant for people to view). During a recent visit, no one bothered to smile or even look at me. When I asked a question, the salesperson answered flatly and expressionlessly. They would likely do better if they improved their service. After all, parties are meant to be happy events!"
"I bought a balloon, and on the way to our destination, we realized the air was gradually leaking out. We checked and found a cut. When we went back to inform the shop attendant, he said it wasn't his problem, as he only checks the balloon's stitching. Please check your balloons carefully before leaving the store!"
"Prices are reasonable, and it's great to have a place that sells all these old-school toys. However, the salesperson really has an attitude problem. I don't feel like buying from that lady anymore."
"They have a lot of birthday decorations available, and the lady who runs it is very friendly. If you're looking for helium balloons 🎈, this is the right place to go."
"Should be zero stars. Nobody answers calls, and the voice instruction immediately asks you to leave your contact number for a callback after a few business days! Totally unacceptable and a lousy standard."
The festive mall play zone has a small playground at basement 1, which indicates the appropriate age group is 5 years old and below. However, most of the time when I come here, there are a lot of older kids, even primary school kids in P5 or P6! Worse, they are running and playing tag! What if they knock into a toddler playing nearby? Honestly, my 2-year-old girl has been knocked over three times on three different occasions. And I've noticed that their moms, maids, or grandparents don't bother to tell their kids to behave. This playground is intended for smaller kids and toddlers. Management needs to do something about this! There's no point in labeling it for 5 years and below if kids of all age groups play here!