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Shop Reviews

See what customers are saying about our shops at Punggol Coast

3.6 out of 5

901 reviews

Xin Ying Xin Ying

"Ordered a couple of boxes for lunch at Tampines Hub. The food was extremely expensive at $5 per person, and we couldn't use our card either. The fake meat wasn't great; it was too hard. The vegetables and the rest of the meal were alright, but the food is honestly not worth the price."

Tan Keng Teck Tan Keng Teck

I doubt the freshness. Once, during dinnertime, I saw the cooked food being delivered to the stall. Another time, the broccoli was spoiled (sour). Today, the unmasked aunty sneezed into her hands and then proceeded to touch the plate without washing them first.

Tan Ah Beng Tan Ah Beng

Co-located within the Public Service Centre, the staff are helpful and friendly. You need to make an appointment before meeting with staff, which is a bit troublesome but good for safe distancing. I heard you can still request a Saturday appointment, but only for special requests. Finally, they've updated the operating hours. 🤟

Nikki Elias Nikki Elias

Booked an appointment online, but upon arrival, the service center counter staff informed us they were out for lunch. The staff simply told us to place the form in the pigeon hole. In the end, we forwent the appointment.

Xin Yi Pang Xin Yi Pang

"The HDB officers have not been efficiently addressing renovation noises and issues that went beyond the stipulated office hours. They did not resolve the issue and still sided with the renovators after more than 3 months of renovation. The officer was not responsive over the phone and did not take action to escalate the issue. After that, the issues were passed to another guy (whose name I didn't get) who was even worse. He didn't listen to or address our grievances about the constant noise, and cited many other reasons that didn't help to directly address or resolve the issue (e.g., carpentry work). This went on into the 4th month of noise. It's extremely frustrating, and I hope to understand from HDB what the renovation guidelines are, as your officers don't seem to be aware of them or taking any action, or even listening to residents' feedback."

Abang Rahmat Abang Rahmat

Terrible, terrible, terrible for office hour workers seeking walk-in assistance when all branches are closed on Saturday. I tried using e-services but was asked to go to a branch.

Poh Leng Poh Leng

"Many thanks to Daniel at reception, who was so helpful and went the extra mile. We weren’t making a transaction, but he helped us clarify our queries about a process we were trying to understand. Do take note that an appointment is required at this branch; otherwise, you may have to wait 3 hours as a walk-in."

Panda Robux Panda Robux

"Bad experience. The front desk provided incorrect information, and I waited for three hours. Please train your staff."

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