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Shop Reviews

See what customers are saying about our shops at Tampines Hub

3.5 out of 5

1114 reviews

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Nurin Nurin

"Initially, I was grateful they took my order at 11 a.m. since they opened at 11:30. I paid for my order, a party box, and was asked to come back at 11:30. I arrived at 3 p.m., and the salesperson said they gave away my order because I didn't come to pick it up. Very disappointing. Their opening hours state 12 to 5 p.m., so how come they were already closing at 3 p.m.? I was asked to take it from the Bussorah St outlet, if they still had some *keria* there, but why must I go all the way there to get my *keria* since I ordered from Tampines? The least they could do is offer service recovery, like delivering the party box to my place since I had a gathering with family and planned to share the *keria* there. I'm very disappointed with the service. KS *keria* has been my go-to *keria*, but the service here in Tampines is just bad. Sad."

Adeline Koh Adeline Koh

I bought one box of 10 Kerias, and it was gone in less than 10 minutes because my family and I ate them all. Great tea time snacks!

Stephanie Goh Stephanie Goh

Google showed it was open, but when I got there, it was closed. This is the second time this has happened. Could the owner please leave their contact number on Google so I can at least call before going?

Kai Chen Kai Chen

"I met Tommy long ago at Serangoon Nex, and his service level was top-notch. He was well-explained, detailed, patient, and friendly. Even though he has since moved to the Tampines hub, his service level is still well-maintained. Keep up the good work, Tommy! 👍👍👍"

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