Shop Reviews

Big, open pool. Entrance is cheap, around $2. The ticket gives access to the open outdoor pool, an indoor pool used for competitions, a kids' water area, and a jacuzzi, too. Washrooms need maintenance and are mostly crowded with queues on the weekends. Guards are present at every corner to ensure people don't misbehave, follow the rules, and maintain decorum.

"Fantastic swimming facilities. Two Olympic-size swimming pools, a large Jacuzzi, wading pools, etc. The place is clean and well-maintained. Lifeguards are friendly and helpful. The pools are right on the rooftop, so it’s quiet. Change rooms are clean, too."

This swimming pool is a fantastic spot for kids under 10, with its shallow areas, fun water slides, and splash zones that keep them entertained for hours. The vibrant atmosphere makes it an exciting place for families to gather, and it’s great to see kids laughing and playing together. That said, the pool tends to get quite crowded on weekends, which can make it a bit hectic. Finding space to relax or keeping a close eye on your little ones can be challenging during peak hours. Despite the crowds, the lively vibe and well-maintained facilities make it a fun destination for a family day out. If you’re looking for a more peaceful experience, I'd recommend visiting during the weekdays. But if you enjoy a lively and energetic environment, this pool is the perfect spot for your kids to have a splashing good time!

I’m deeply frustrated by my experience at Tampines ActiveSG Swimming Complex today. Pacific Swim School (yellow caps) and another swimming school (white caps) had booked several lanes, but Pacific Swim School went beyond their allocated space and **took over an unbooked lane**, leaving the public with **only one lane** to swim in. When it started raining, many outdoor swimmers had no choice but to move indoors. Even then, the schools made **no effort** to vacate the unbooked lane or adjust their class setup. At one point, **eight people were squeezed into a single public lane**, and **twelve people were struggling in the shared circuit lane**. It was extremely congested and dangerous – a completely unacceptable experience for public users. I strongly urge the authorities to take action and: 1. **Reduce the number of lanes swim schools can book during peak hours (e.g., 6 pm–8 pm).** 2. **Clearly display the lesson schedules of swim schools, especially Pacific.** 3. **Enforce stricter lane usage. Why aren't lifeguards stepping in when schools overstep their booking?** This isn’t a one-off issue; it’s a recurring problem that shortchanges paying public users. I hope ActiveSG seriously looks into this.

Very yummy drinks and friendly service. I was a tad disappointed that they didn’t have the advertised mango pomelo drink at 7 pm. Will definitely visit again though. The drinks are very affordable, and they give you a stamp card for a free drink after 10 purchases.

I ordered the Earl Grey milk tea for the first time. I was very disappointed with the flavor.

"Very tasty and cheap tea, worth getting! And all the pearls are homemade."

Pretty decent drinks, with a wide selection. The staff was fast and friendly; I didn't have to wait too long. Overall, a pleasant option for a beverage.

I got the mango sago pomelo, and it was so refreshing! The mango tasted so fresh 😋🥭. With this crazy hot, humid weather, it's the perfect drink to get, and it's available in both medium and tall sizes. I really recommend this drink! 😬😬

"I've been buying Itea for many years. The staff has never once been friendly or smiling. But today, a male staff member, E (his name tag was too small to read), greeted us and took our order with a smile. Hopefully, more Itea staff can be as personable as him. Great job, E!"