When I first came three years ago, it was okay. Now the service is terrible. They hard-sell like crazy and recommend the "best type of facial" for your skin, but the next time I came back, a different therapist said that facial was actually not suitable for me. So, I genuinely think they don't know or care; they are only here to take your money. I will not return after my sessions are over.
"I had a most relaxing facial by Dion, who was a last-minute replacement for another beautician on medical leave. The session turned out to be truly relaxing and enjoyable, as Dion has great skills. There were only a few minutes of product/service promotion when we were almost done.
⭐️ Dion was conversant in English, but she only spoke when necessary, which I liked. Some beauticians talk too much, and that can disrupt the relaxing vibes of the facial.
⭐️ She was experienced, and her hands were strong. The different steps were carried out smoothly, and she was thorough with the extraction. She even attended to my eyebrows, which was unexpected. Some beauticians do this only on request or when reminded.
⭐️ Her neck massage was superb, and the back massage ended with thumps, not mere claps!
⭐️ She kept the fan on to supplement the air conditioning in the room, and that added to my relaxation.
⭐️ The promotions she mentioned were written down for me to take my time to consider, so I didn’t feel I was being pushed to sign up immediately.
Conclusion: I had a very relaxing and pleasant experience with Dion! ⭐️⭐️⭐️⭐️⭐️"
I must say, I'm thoroughly impressed with the new team at this outlet. They're incredibly friendly and professional, creating a welcoming atmosphere from the moment I stepped in. When they invited me to write a Google review, I was more than happy to.
I want to express my appreciation to Miko, the therapist, for her superb skills and for making me feel comfortable throughout the session. Additionally, I'd like to thank consultants Wan Chin and Dion for their professional advice. They didn't pressure me to overspend and helped me choose a facial and body package that suited my needs perfectly. Overall, it was a fantastic experience, and I highly recommend this salon to anyone looking for quality service and genuine care.
I was impressed with Wan Chin's expertise and skill during my previous visit. Today, I unexpectedly felt anxious during my treatment, but she promptly applied peppermint oil and offered a fan. Thanks to her thoughtful service, I was able to relax and thoroughly enjoy the peach blossom treatment. Kudos to Wan Chin! 😊
"I've been coming here for facials with Ms. Miko for almost two years. She's a very experienced and knowledgeable beauty therapist. If you're interested, you can ask for her service."
"$15-ish for a large bowl of Acai... it SURE IS LARGE! My friend and I each ordered one large, and we regretted it so much because it was so filling, LOL. It's really the largest portion of acai I've ever eaten. Not saying it's a bad thing, though! Definitely worth the money.
They're also generous with the fruit and sauce! We tried the pistachio sauce, and we loved it so much! Super flavorful! The acai tasted like frozen ice cream but was also very yummy. Overall, we really enjoyed it and will come again."
Poor staff service quality; they pretend not to see customers who are queueing, and the queue management is atrocious, allowing others to cut in line.
The staff needs much more training.
The food taste is passable.
I will not recommend this to others. There are food outlets with better service, rather than letting you fume under the hot weather while waiting and allowing other people to cut the queue.