"My sister went to get a pair of progressive glasses. Optician Pamela was very patient and helpful. She explained the various choices to us, along with their pros and cons.
As this is my sister's first pair of progressive glasses, we were cautious with our choices.
Pamela recommended Hoya lenses, which offer a 2-month warranty, meaning we can go back to adjust and fine-tune the power if necessary.
We are very happy with their good service.
Highly recommended! :))"
"I've been a customer of Pearl's for a decade, and I was super glad when their OTH branch opened. I visited OTH today, and the entire experience was as smooth as churned butter. I especially want to thank Famidah for making everything so pleasant. Good and professional service!"
"Perhaps they target a more budget-conscious market, as they have a limited range of branded frames. Despite that, I managed to pick up a good pair of Oakleys.
The staff here must be the best frame adjusters I have ever met. I have always resorted to adjusting my own frames because I never had much success getting them properly adjusted. These guys proved me wrong."
"Very, very helpful. They have a sense of empathy and understanding towards people's situations. Recently, I was in an accident and had other health issues, so I couldn't fend for myself alone with a young child. They understood my concerns and were very empathetic. Keep up the good work."
It really surprised me that after a couple of months, the SSO officer was still contacting me and asking about my situation. There are very special and kind-hearted officers there. His name is Yi Xuan. If you meet him, please give him applause. Thank you very much!
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