Shop Reviews

"Best ayam penyet in Tampines. The portion is just right. The sambal is spicy, which is how I like it. And the tempeh is awesome. It's a pity there's no soup that comes with the rice."

"Good tasting Gado Gado with a stick of chunky chicken satay, generous portion of crackers, and a drink—a well-balanced set at $8.60. The grilled chicken thigh is well-marinated and tender, one of the better ones served in a food court. The chili is *shiok* too. Highly recommended."

"Consistent taste across all locations and times. We fully enjoyed the taste and would recommend you try it at least once. Check out the Grilled Chicken with rice or the Nasi Goreng. If you're a fan of noodles, then go ahead – the taste is consistent. But we need to warn you about the spice level. If you are not able to handle spicy food, be sure to inform the staff. Otherwise, you might actually suffer a bit 😅. Check out the menu and see what you would like to have. Especially at OTH, the venue looks pleasing and clean. The open space is bright and welcoming. So go on down! Cheers!"

"Fantastic food, with fresh fish and chicken. You must try their sambal chili! It's hot and spicy, as authentic as it gets. Generous portions and a well-balanced, tasty aroma. Ordered from Foodpanda, and delivery was fast, received in good and still hot condition."

"Slots are hard to get. They say they only have a few masseurs. Perhaps they've become too complacent with their service levels."

"It was noisy, with customers conversing loudly with the masseurs, and the masseurs made no attempt to encourage them to speak more softly. It was impossible to relax at this massage place."

"The two ladies at the counter have no customer service etiquette. They serve customers like we are dogs, especially if we don't sign up for the package that was offered. They should probably replace those two. However, the massage itself is good, if you can tolerate the front desk's attitude."

"Regarding a staff member at the Qi Ji Tampines Hub outlet on January 8, 2022, at 6 PM. This staff member, whom I would describe as acting like a gangster, cut the queue and bumped into a small boy. He had short hair, wore spectacles, was of a larger build, and approximately 1.75m tall. He was carrying a Hock Hua plastic bag and using a container to pack his food. This behavior is unacceptable for a service staff member wearing his company uniform. I will no longer patronize this shop, as I do not want to be served by someone acting in that manner. Perhaps management might want to educate him, or grant him more snack breaks, as I think he may have been hungry. By the way, there is more than enough food at Qi Ji, so he does not need to worry."

I observed a woman with brown hair around 5:30 or 6 PM who was very rude to some students. While on a phone call, she walked around and behaved rudely. She even spoke down to them loudly, along with another female employee. One student was sitting on the ground, but there were many other ways for her to walk. She could have kindly asked the student to move. The students appeared upset by her behavior. Even though the service here is supposed to be okay, I'm not sure if I even want to go anymore after witnessing this. I hope something is done about it because friends who work nearby have seen this before. I also saw a larger group of people walk by. When they said "excuse me," the students were happy to move. These students are studying for their exams and need support, not to feel bad for trying to focus. Please look into this situation. Employees should treat others politely, especially our younger generations.

Bad service. It's always so hard to book an appointment. I've called four or five times already and still can't book a single appointment, even when I call on weekdays. They always say they're short on masseuses.