Shop Reviews

My family and I have been visiting the Guzman outlet since it opened. The food is great, and the staff are friendly. The place is a little on the warm side because the numerous doors of the mall keep opening. The lighting is also a little dim. Other than these two minor points, it is all good.

Healthy, fast, and convenient... One of the best fast-food restaurants! I love coming here for dinner. Their soft tacos are excellent! The fries are hot and fresh and are made with real potatoes. The price is affordable, and the staff will even serve food to your table instead of you having to collect it yourself.

"Great, fast service! I came after the lunch peak hour, so it wasn't as crowded. I always love a hearty grilled steak burrito bowl from GYG. It's a little bit stuffy inside because the kitchen is also indoors, but all is good."

Now, each time I order the same mini salad, I have to separate the meat onto the cover to check if the correct portion (by weight, they said) is added. This is because I once noticed the meat was so little that I didn’t take a photo to prove it, so from my next visit onwards I decided to check first before eating. Today, I reported it to a service staff member, showing them the amount of meat. He took it back to the kitchen and returned with a box containing double the portion as before. I now have two photos to show the before-and-after of the complaint. Other than the above, the food is good – delicious and fresh. It’s for this reason that my family eats here regularly, about three days a week. The serving staff were polite and friendly, too. (Note: I was offered a free drink or small fries if I wrote a review; but when I told them it wouldn’t be a 5-star review, he said I couldn’t have the free stuff unless I gave them a 5-star review 😬)

This place is truly amazing, especially with Zamie, the manager. He's very helpful and fun. The staff are also very helpful, and they helped me a lot. Highly recommended!

Ammar is an exceptional team member at Timezone. He's friendly, approachable, and always ensures guests have a fun and memorable experience. His professionalism, enthusiasm, and willingness to go the extra mile make him a true asset to the team!

Natasha provided good service and helped solve our problems quickly. We had a lot of fun.

"Today (May 10, 12:20 PM), I would like to thank the male staff member (I didn't get his name) who helped address the two boys who were shouting foul language while playing the racing car machines. The boys finally stopped after shouting for at least 20 minutes. Timezone should be a place where children and adults can have fun, and children shouldn't be exposed to such bad language in an open place. I hope Timezone management can put up some signage to manage such inappropriate behavior in the future."

"Very good place for children to play. The staff here are also very kind and helpful."

"As a paying customer, I wasn't even allowed to sit in their empty chairs. The game we play is $3.30 per game, come on! It's just a chair. The management is the worst, and there's no customer service at all! This was never an issue before. The manager and staff said it's a management issue! Never going back to play their MAIMAI."