Shop Reviews

To be honest, when this outlet first opened, their nasi lemak was really flavorful and delicious. However, I would now rate them lower because of the portion sizes. Companies often do this: after achieving consistent sales, the portion sizes become so small. I would recommend buying nasi lemak from other vendors, because what you pay for isn't worth what you get. The rice is reduced, the ikan bilis is reduced, etc. Buy from other vendors if you don't want to waste your money.

"The staff was nice and friendly, and I wanted to give 5 stars because they have seating! However, the rice didn't seem well mixed; I'm not sure if they do that on purpose or not. But I felt it was a bit weird to see the coconut milk like that. Also, the egg was overcooked. The egg white was almost completely gone and saturated with oil."

The fried chicken wing nasi lemak was quite tasty. I would have given it four stars, but the long waiting time (30 minutes) and the miserly amount of sambal reduced the score.

I live in Tampines and regularly get takeaways from the Crave outlet in Tampines Hub. The service crew are excellent, and the service is top-notch. Always with a smile and friendly banter, I really appreciate their positive attitude. They're the ones who make a difference in making it a good experience every time I'm there. Thank you, Tampines Hub Crave service crew!

"I took the bus from Genting back to Singapore. The services and amenities were okay, but could be better. We also stopped three times for toilet breaks and souvenir shopping, which was a bit disruptive to my sleep since everyone was required to get off the bus. The bus was able to take us to Bedok (Digisun) / Tampines, so it was okay overall."

"Useless company. The customer service was also very rude when I called a week before with queries. I paid a premium for two passengers and got the worst seats. They don't allow you to choose, and they assigned me the worst possible seats."

"Worst trip ever from Melaka to Singapore. We reached Tuas and cleared customs, moving off just before 6:00 PM. But the bus then made drop-offs at Jurong, Choa Chu Kang, Yishun… and god knows where else. We were so frustrated that, although our drop-off was supposed to be Tampines, we got off at Yishun and took a cab. That was around 7:15 PM. The only passengers remaining on the bus were a poor elderly couple and a perplexed family (who weren't locals)."

I took #WTS Travel & Tours Pte Ltd# to Genting for my holidays. Upon returning, the staff at Genting told us the coach would drop us off at Bedok MRT. I was happy because that's a better location than Bedok Djitsun Mall. Unfortunately, one man who lived near the mall requested that the driver not go to Bedok MRT. As such, the driver listened to him and dropped all of us off at Bedok Djitsun Mall, which was nearer to the man's house. It was a long journey, departing at 12 noon, and due to the jam, we arrived at 10:30 pm. To make things worse, it was raining heavily, and I got caught in the rain while walking halfway to Bedok MRT; I was totally wet! Because I was caught in the rain, I reached home at 11 pm plus and took Panadol to sleep. This morning, I couldn’t wake up because I felt very weak. I have a bad cough, flu, and a high fever of 39.8. I went to see the doctor and was given a 3-day MC to rest! If the driver had followed the instructions to drop us at Bedok MRT, I wouldn’t have been caught in the rain! Also, during our journey, the driver was using his phone between 2:30 pm and 4 pm, and then again from 7 to 7:45 pm. Could he please pay attention to his driving? With his voice, we were unable to sleep and rest on the bus! I will never take #WTS Travel & Tours Pte Ltd# coach again!

"My experiences with them have been good so far. Try to remember your bus number, as there might be a change of buses after you pass the JB customs in Tuas. They usually have a person on the bus, often a lady, who will accompany the driver until you arrive at your destination. I think that is quite good. Please note that this is just my experience."

"Had booked the coach service from Singapore to Genting. Really satisfied with the coach and service delivery. This is my second time booking this coach service. I want to compliment the exemplary service by the coach driver of bus service 8585 on the morning of April 27th. He was very professional, responsible, and had good driving skills, providing a smooth, safe ride. And most of all, he was polite and calm even though I overheard a situation where earlier passengers had eaten on the bus and perhaps dirtied it. Kudos to the great driver for giving us a safe and smooth ride! Really appreciate it!"