Shop Reviews

"The service here is very bad. The woman making the drinks has a terrible attitude. Today, I ordered kopi O kosong, but when I took the cup to my table, I found that sugar had been added. I brought the cup back to exchange it. Instead of apologizing, she made a big fuss and commented in front of other customers, "See, I make a new cup, but it will be the same." When I took a sip of the new drink, it was totally fine, with no sugar, so obviously the first cup already had sugar in it. I won't be patronizing this stall in the future."

"Ordered the Fishball Noodle Soup version ($3.50). The service was alright; the elderly stall staff were okay, and the food was prepared swiftly. The meal was average. There was a decent amount of fishballs and sliced fishcake with the noodles. The soup was alright, and the meal had sufficient portions of ingredients for the price. Overall, it's nothing special, but it was a cheap and filling meal that I tried."

While the food is great, the service is pretty poor. Let's talk about the food first – it's served piping hot, with great portion sizes (especially if you add noodles), and at a good price ($4.50 + 10% off if you use the app). It's my go-to place for some BCM on a cold day. Now, about the service. The elderly man is generally cranky, but just recently I had an exceptionally poor experience with him. I showed up to the store, which had no queue, and he was in the midst of taking my order when another older man showed up seconds after me. He then proceeded to take the other man's order instead – presumably because he knew him or because he thought he deserved it because he was older. It wasn't really a big deal in terms of waiting time, but this is pretty unacceptable service. Seconds later, a lady showed up behind me to collect an order, and the elderly man shooed me very rudely to pass the food to her. That was rather off-putting. That said, the food is still good, and he's likely just a worker and not the owner. I'd still patronize it, but I'd just have to be prepared for potential rude treatment. 2025 Update: The elderly man is still there and just as rude and impatient as before. It's much better to patronize when he isn't on duty.

"This was my first time eating here in Tampines, and the elderly man serving had a terribly rude attitude. I was the only one ordering, and without looking up, he shouted, "What do you want? Don't point, say the number loudly." I refrained from shouting back. As for the food, it was horribly salty and oily. I recommend avoiding this place."

Noodles were overcooked, almost mushy. The staff's attitude was horrible. The old man cooking the noodles was very cranky. I was looking at my email while waiting, and he shouted very loudly, "Ooi!!!" to tell me to take my noodles. Uncivilized and rude staff; totally unacceptable. The Thomson branch is so much better. This is my first and last time at this OTH outlet. To the owner of this outlet, I hope you can do something to improve it. Your customers deserve better treatment and noodles.

"Ordered fishball noodles to-go. I found a piece of plastic that was cooked into the noodles. It was so obvious that I immediately noticed it when I opened the container. My wife even found an eyelash in her soup (didn't take a picture). Terrible."

"Solid wanton mee. The noodles were cooked just right, there was a good amount of char siu that was also tender, the chili sauce was very flavorful, and the wantons were packed with ingredients."

"Always looking in a daze. I only asked for no lard oil and to add chili. I ended up with lard oil and no chili. The noodles are always too wet, not dried enough. Enough said. Not worth a try."

I like this wanton noodles because the noodles taste nice. It doesn't have the "ghee" taste that some noodles have. Their wanton is yummy, and there are generous ingredients in their 水饺 (dumplings). There always seems to be a long queue during mealtimes. The boss rarely smiles, especially when he's busy, but if I greet him, he will smile back. 😊

"The noodles were pretty average and tasted okay, but they were overcooked. The cook didn't seem too happy taking my order and appeared preoccupied, although my experience doesn't seem to align with the other reviews. Since the revamp, the prices have gone up. $4.30 for a bowl of wanton noodles isn't too expensive compared to other places, but I did expect slightly better quality."