Shop Reviews

"They seriously need to look at their operations. The service is very, very slow. I saw baskets of fried chicken in the fryer, but they weren't being mixed and served, which explains why the chicken pieces aren't hot when customers finally receive them. If you want to eat here during a meal time, be prepared to wait for more than an hour. I made two orders, and both took over an hour. The second order still hadn't been called at 1:06 PM when this review was written. More than half the customers in the restaurant are waiting for their food, and food delivery drivers are all crowding the collection counter for customer orders. It's really ridiculous."

The environment is nice and relaxing. Even though it's crowded, there's no long wait. The food tastes moderate, is affordably priced, and the portions are reasonable. The cake is highly recommended. It's a good choice in the Tampines area.

"I went on a Sunday morning and the cafe was packed. The limited seating and cramped quarters made for a less-than-comfortable experience. Additionally, the prices were a bit steep for the portion sizes and food quality. Overall, it's a decent choice if you're in the area and willing to pay a premium, but it's not necessarily a destination worth seeking out."

Quality of coffee is good. However, everything else in this outlet leaves much to be desired. From an optics perspective, I question why the staff are dressed in T-shirts and jeans. Surely, if you're paying the X% dine-in premium, you wouldn't expect to be served by people dressed in what appears to be their home clothes? It doesn't help that the staff generally look displeased and are unsmiling. Notwithstanding the attire, one particular service staff member was leaning on the coffee machine and using his hands to "drum" on the table. This drumming noise, while probably appreciated by percussion enthusiasts, merely contributed to the overall noisiness of the cafe. This brings me nicely to my next point. I am frankly unsure whether the coffee machines here are exceptionally loud, or if the cafe is just exceptionally echoey. My goodness. When the machines are switched on, it feels like I am standing on the floor of a nuclear power plant. It is that loud and industrial sounding, and the noise reverberates throughout the entire place. Due to this noise, customers have to raise their voices when speaking to each other. It is truly remarkable how loud this place can get. I personally witnessed a customer request to sit outside due to her inability to tolerate this industrial cacophony. Lastly, if you are taking the "window seats," try not to place your bags on the ledge. As seen in my photo (attached), the ledges haven't been cleaned in a long time. There's a fly carcass pictured in my photo. Overall, I would definitely opt for takeaway.

"A nice place for an early breakfast, worth giving it a try. The breakfast platter, truffle egg mayo croissant, pastries, and coffee are all good. The service is also good, and they are attentive to older customers. What I like the most is probably their air conditioning, as cafes/restaurants inside shopping malls are often stuffy in the early morning, but Dutch Colony has their own air conditioning system, and you can feel it strongly as soon as you step in."

"The food was really average; it was so different compared to many years ago when I ate at the Frankel Ave location. As for the service, it was a bit messy – when you enter, you don't know whether to sit or wait. I don't think they can handle large groups well. The environment is normal."

"Good coffee place in the heart of Tampines town. I had a chai latte with a butter croissant. The croissant was chewy, soft, flaky, and buttery, and I enjoyed it with the chai latte. The ambiance was also nice; the weather was cold, there was a little rain, and the windows overlooked the road and green trees. It's a good place to go with close friends or a partner. Thumbs up."

I’ve tried items from the seasonal menu and they were really delicious. I want to come back and try more from the menu. The pineapple tart coffee has a very interesting taste; I wish those dishes could stay on the menu longer 🥰

"Ideal for a Sunday brunch if you live in Tampines. The food is very well made, and the portion sizes are big. The service is easygoing and friendly, too. I would recommend the chicken parmigiana, which comes with sweet potatoes. Good stuff! The place is a bit small, so you might have to wait a little while for a table. But you can get a drink and wait if you're not super hungry. Other than that, everything is great."

Went on a Friday afternoon; it was quite quiet, and the place was study-friendly (we found one charging outlet). However, the window ledge seats were a bit dirty, and the metal strip chairs might be uncomfortable for those sitting for a longer period. The filter coffee was amazing, and the food portions were generous. We had the pesto pasta salad, Angus beef burger with additional scrambled eggs, purple honey filter coffee, and an iced chai latte. Loved the effort and display of the filter coffee! The ambiance was really nice and calm, and it’s the perfect place for a weekday lunch. The staff were polite and courteous as well.