Shop Reviews

My experience with Chloe was lovely. She seated me in one of their private rooms; I assume it was because I'm a hijabi. That was a really nice touch! Chloe efficiently performed the callus treatment, pedicure, and express manicure for me, all within an hour! She was lovely and kind, and my nails are so neat now! Great experience, I will come back again :)

This is truly the best fried chicken place I've ever been to! The chicken is incredibly tender, and the sauce is absolutely delicious. I highly recommend it!

"Frustratingly slow service. I placed an online order at 3:55 PM and arrived at the outlet around 4:10 PM. I observed several customers arriving and ordering at the physical kiosk after me, and to my surprise, they received their orders sooner. I finally received my order at 4:31 PM, which, after seeing the reviews here, I realized was still faster than what other people have experienced. Please fix your operations. Thanks."

"The ordering process isn't seamless, but overall the food and service were good. The staff was also friendly. The place is clean, but it can get a bit warm, especially if you're seated near the kitchen."

"It gets crowded, and it takes quite a while to prepare and serve the food, as they're handling both online and in-person orders. The food is great, though."

The honey hot rub flavored chicken is so delicious! And I didn't know the drink options included Coke Zero Cherry! It tastes absolutely like Dr. Pepper, which I can barely find in Singapore. I love you, Wingstop! <3

I'm a delivery rider who picks up orders from this outlet in the evenings. I asked for an extra plastic bag to secure the food, as I take my work seriously and want to avoid spills. One of your staff members (a tall, talkative Chinese guy wearing a black apron and black face mask) gave me attitude and refused. I had to ask another staff member for one instead. Please educate your staff to cooperate with us. We riders are also trying to do our jobs, and ensuring that the food arrives nicely packed is one of our priorities. Don't make things difficult for us.

Wingstop is usually good, but today it was really bad. The food was served lukewarm; nothing was hot, which was unbelievable. I think the food preparation and assembly can be improved. It doesn't make sense for a dine-in order to be served at room temperature. I’ve ordered delivery before, and even that was warmer than what I ate today. Hopefully, it's just teething issues from their re-opening at the new location.

"First time trying Wingstop, and definitely not again. There were only about 5 tables occupied, but the order took 40 minutes to be served. That's very slow for fast food! The menu has so few items, and it still took that long. You need to re-evaluate your operational process and staffing. By the way, most of the order ended up in the bin. It wasn't even warm after 40 minutes. The service gets 2 stars only because the employees seemed to be trying their best. I'm not sure what's wrong, but the output is just very low."

"Very slow service. After waiting 45 minutes, you at least expect the chicken to be hot. Only the fries and mushrooms were lukewarm at best. I ate at the Simei branch, and the service was much faster there. Maybe they can learn from them."