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Shop Reviews

See what customers are saying about our shops at Tampines Hub

3.5 out of 5

1114 reviews

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Brenda Ho Brenda Ho

I got the mango sago pomelo, and it was so refreshing! The mango tasted so fresh 😋🥭. With this crazy hot, humid weather, it's the perfect drink to get, and it's available in both medium and tall sizes. I really recommend this drink! 😬😬

Ting Soon Teck Ting Soon Teck

"I've been buying Itea for many years. The staff has never once been friendly or smiling. But today, a male staff member, E (his name tag was too small to read), greeted us and took our order with a smile. Hopefully, more Itea staff can be as personable as him. Great job, E!"

Ais Popo Ais Popo

"The cashier must have a hearing disability because she got my order completely wrong. The drink, the size—she actually couldn't have messed it up more. I asked for a honey lemon aiyu, and she gave me a tall genti yakolk?! They don't even sound similar. She also took so long to make the drink. Don't order from here."

Chandran Mathai Chandran Mathai

"Very tasty and cheap tea, worth getting! And all the pearls are homemade."

Khoo Leong Huat Khoo Leong Huat

Very yummy drinks and friendly service. I was a tad disappointed that they didn’t have the advertised mango pomelo drink at 7 pm. Will definitely visit again though. The drinks are very affordable, and they give you a stamp card for a free drink after 10 purchases.

Kwek Kwek

I ordered the Earl Grey milk tea for the first time. I was very disappointed with the flavor.

Adrian Kang Adrian Kang

Pretty decent drinks, with a wide selection. The staff was fast and friendly; I didn't have to wait too long. Overall, a pleasant option for a beverage.

Lim Cheng Huat Lim Cheng Huat

Leaving a review about their great customer experience and friendly, helpful staff! I ordered McDelivery and they missed one item, but when I called, they were very helpful in replacing it with a substitute. I appreciate this attitude and initiative!

Naomi Tan Naomi Tan

"Received hot Milo instead of the upgraded cappuccino I ordered. I placed the order through the McDonald's app, and the app's UI is awful. There's no way to communicate or easily receive a refund, and no form of assistance is available. This isn't the first time the Tampines Hub outlet has disappointed with its service."

Shaun Shaun

"Had a horrible experience on 12/27/24. I ordered Box A (8 Wings + 12 Nuggets) but received Box B instead (4 Wings + 6 Nuggets). The service at this outlet was absolutely abysmal. I suggest everyone check their order carefully before leaving the store."

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