I got the mango sago pomelo, and it was so refreshing! The mango tasted so fresh 😋🥭. With this crazy hot, humid weather, it's the perfect drink to get, and it's available in both medium and tall sizes. I really recommend this drink! 😬😬
"I've been buying Itea for many years. The staff has never once been friendly or smiling. But today, a male staff member, E (his name tag was too small to read), greeted us and took our order with a smile. Hopefully, more Itea staff can be as personable as him. Great job, E!"
"The cashier must have a hearing disability because she got my order completely wrong. The drink, the size—she actually couldn't have messed it up more. I asked for a honey lemon aiyu, and she gave me a tall genti yakolk?! They don't even sound similar. She also took so long to make the drink. Don't order from here."
Very yummy drinks and friendly service. I was a tad disappointed that they didn’t have the advertised mango pomelo drink at 7 pm. Will definitely visit again though. The drinks are very affordable, and they give you a stamp card for a free drink after 10 purchases.
Pretty decent drinks, with a wide selection. The staff was fast and friendly; I didn't have to wait too long. Overall, a pleasant option for a beverage.
Leaving a review about their great customer experience and friendly, helpful staff! I ordered McDelivery and they missed one item, but when I called, they were very helpful in replacing it with a substitute. I appreciate this attitude and initiative!
"Received hot Milo instead of the upgraded cappuccino I ordered. I placed the order through the McDonald's app, and the app's UI is awful. There's no way to communicate or easily receive a refund, and no form of assistance is available. This isn't the first time the Tampines Hub outlet has disappointed with its service."
"Had a horrible experience on 12/27/24. I ordered Box A (8 Wings + 12 Nuggets) but received Box B instead (4 Wings + 6 Nuggets). The service at this outlet was absolutely abysmal. I suggest everyone check their order carefully before leaving the store."
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