"Officer Hafizah/Hafidzah, from the SSO Team that handles short, medium, and long-term care financial assistance, could improve on not being too pushy or insistent that my mom speak to her children about asking for allowances. We've clearly explained how the family dynamic works. I commend her for answering queries promptly; she is very consistent with that. However, aside from being pushy, she also needs to improve her speed with work. With that said, the two best officers I've worked with will always be Officer Zubaidah and Officer Samuel."
Melissa Maria Tan
5
"Very, very helpful. They have a sense of empathy and understanding towards people's situations. Recently, I was in an accident and had other health issues, so I couldn't fend for myself alone with a young child. They understood my concerns and were very empathetic. Keep up the good work."
Ee Kwee Chua
5
It really surprised me that after a couple of months, the SSO officer was still contacting me and asking about my situation. There are very special and kind-hearted officers there. His name is Yi Xuan. If you meet him, please give him applause. Thank you very much!
Iskandar Rahman
5
"The staff was very helpful, and the place was very cozy."