"Visited your shop at Tampines Hub on February 6th at 12:20 PM. The lady with long hair had a very rude attitude! She rudely told us she was alone and needed to go to lunch at 12:30, as if we should know their schedule. If she's unhappy, why take it out on customers? Unbelievable! I hope the management does something about her attitude towards customers. Thank you!"
Anand Rahman
5
I recently visited Singapore for my cousin's wedding, and during the trip, my mom experienced severe back pain, rendering her unable to walk. I decided to purchase a temporary wheelchair to aid her until we could get to Malaysia for her hospital admission the following day. A friend recommended your pharmacy at this crucial time. I must say, the service provided was truly exceptional. A staff member named Revuti or Revati (apologies for not recalling the exact name) was incredibly informative and helpful in explaining the available options.
The wheelchair we obtained from your pharmacy turned out to be a real game-changer. It assisted us greatly during our flight transit and enabled us to smoothly navigate the airport. Not only was the wheelchair extremely convenient, but it also proved to be of high quality and very user-friendly.
I am sincerely grateful to both the customer service advisor and your team as a whole for delivering such outstanding service. This level of assistance made a significant difference in our experience and alleviated a considerable amount of stress during a challenging time. Thank you again for your awesome service.
Valerie Ong
5
The staff, Jia Jia and Jia Yi, at Tampines HUB Pharmex Healthcare provide very good service. They inform customers about promotional differences and do the calculations to show them. I managed to save some money. Keep up the good job! 👍🏻💓
Eva Ho
5
"Josephine and Yong Qi are knowledgeable staff and were prompt in assisting me with getting medical supplies. Thanks!"
Andy Kwok
5
"Josephine, one of your staff members at the Tampines outlet, provided excellent customer service. She was cheerful and friendly. Good job, Josephine! I'm looking forward to having this kind of positive experience again; it really made my day."
Khalisah Samsudin
5
Josephine is so helpful and knowledgeable in helping me explore what the best wheelchair to choose for my dad is. She's very friendly and goes the extra mile to provide information and support.
Lim Li Ling
5
"I visited twice, and the friendly assistant, Yeo Shi Jia, was really helpful when I was looking for pressure sore treatment for my mum. I showed her a photo, and she went the extra mile by patiently asking her colleague over the phone for advice. She then recommended an appropriate moisturizer and dressing for the pressure sore wound."
Farhan
5
"Sahpnah and Josephine, the staff at the Tampines Hub outlet, were very friendly and helpful. They are always ready to assist me whenever I visit the shop. Thumbs up! 👍👍👍"
Tan Mei Ting
5
"The shop assistants were all very patient and friendly. They took the time and effort to explain things and find out exactly what I needed."
Charmaine Lim
5
"A very quick and smooth experience. The shop assistant who helped me was also very helpful."