Koh Hao
OTH outlet is spacious, neat, and clean, with a lot of varieties and sometimes good promotions. However, I'm reducing stars because I'm irritated by their self-checkout staff. They keep asking customers, "Do you need a plastic bag? Scan to pay for it." Sometimes I see her asking how many plastic bags they paid for. She asked me too, and I told her I had paid for the plastic bag. Then I showed her my receipt, and she said, "No need, I trust you" (please!). If you trust me, then don't bother to ask. Other outlets don't do that. OTH Manager, if you are so concerned about plastic bag payments, you may follow Cold Storage's style: have your staff hold onto the plastic bags and give them to customers when they show proof of payment.