Requested a screen protector for my Galaxy S24 Ultra.
Things initially looked fine, and the screen protector appeared nicely installed.
However, this person damaged the phone's camera/lock button while cleaning UV glue that had gotten all over the buttons. On top of that, the entire S-Pen and its enclosure were wet with the glue.
Now, I understand that taking pride in your work is necessary, even for a job like this, but it doesn't seem fair that I should bear the costs of repair for this infuriating experience.
Audrey Tan
5
"Great service from the male employee. I wasn't sure what charging cable to get for my parents' Android phone, and he made the right recommendation that fit the phone. There was even a guarantee allowing exchanges within 6 months of the purchase date."
Viknesh Kumar
5
Went to Gadget Mix at OTH and was served by Mr. Han. He was very friendly, helpful, and professional. I finally bought a USB to iPhone cable from him willingly and happily. This is the right company to buy your iPhone cable from because they specialize in this trade. Prices may be slightly higher, but you get a one-year warranty for your cable. If anything is wrong with the cable, you can exchange it for a brand new one. Highly recommended! Thank you very much, Mr. Han! 👍👍👍💕💕💕
Serene Sim
5
"The male staff member was very diligent in ensuring the tempered glass protector for my phone was properly placed, and even took the trouble to thoroughly wipe my phone before helping me put it back in its cover."
Hafni Gani
1
"There's almost always no staff available in the shop. I came by twice today, at 1:00 PM and 6:15 PM, and both times I didn't see a cashier or store assistant. It was a complete waste of time. A board was placed at the entrance, blocking people from coming in. At the very least, a store assistant could paste a note or put up a notice informing patrons that the staff is away on a toilet break and will be right back, perhaps with an estimated return time."
Sarah Aisyah Tan
1
Terrible. My friend and I waited for almost half an hour, and no cashier showed up. Don't waste your time.