Planner (Order Fulfillment / Demand & Supply / Manufacturing)

Fulfilment - Planner

• Location: Loyang (Company Transport at Woodlands & Tampines MRT)

Job Highlight:

• Manage order placement, processing and ensuring accurate and timely order fulfillment
• Oversee demand and supply commitments, coordinate with internal teams and serve as the main point of contact for customers

Key Responsibilities:

1. Stakeholder Relations
   Coordinate and manage customer purchase order requirements, ensuring timely delivery of goods.
   Act as the main point of contact for customers, managing their accounts, driving shipment/revenue, and reviewing raw material requirements and forecasts.
   Ensure customer orders align with inventory availability and production schedules, maintaining strong communication with both internal teams and customer.
2. Demand & Supply Management
   Plan, manage, and oversee demand and supply commitments, ensuring timely product availability while minimising holding costs.
   Analyse customer orders, forecasts, and inventory levels to determine raw material and component needs for production.
   Work with procurement team to ensure the timely delivery of materials and components, adjusting plans as necessary to meet production and customer requirements.
   Monitor stock levels and optimise inventory management to reduce costs and avoid delays.
3. Delivery Plan Scheduling
   Develop and maintain detailed delivery plan schedules with production that align with customer demand and production capacity.
   Coordinate with other departments, including production, quality, and engineering, to ensure smooth workflow and that customer requirements are met without disruption.
   Monitor production status and promptly resolve challenges, making adjustments to schedules as needed to fulfill customer commitments on time.
4. Database Maintenance and Process Improvement
   Implement and support new processes to meet the evolving needs of the business.
   Assist in managing product configurations and Bills of Materials (BOMs) within the Fulfillment database.
   Prepare and analyse reports to support business and department requirements, providing insights and recommendations for continuous improvement.
   Identify opportunities for enhancing supply chain efficiency, reducing costs, and improving order fulfillment accuracy.
   Maintaining accurate records, documentation, organising and managing documents in the shared drive.
5. General Responsibilities
   Perform other duties as assigned by the Fulfillment HOD.
   Maintain a high level of attention to detail while managing multiple tasks and tight deadlines.
   Foster strong teamwork and communication across internal departments and customers.

Requirements:

• Degree or diploma in Supply Chain Management or related field.
• Minimum of 1 year of experience in related supply chain role will be an advantage
• Proficiency in oral and written communication in English.
• Proficient in MS office – Excel/ PowerPoint/ Word.
• Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment.

HOW TO APPLY

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

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