Customer Service Executive

• Handle customer enquiries and coordinate shipment bookings
• Arrange and monitor space bookings
• Liaise closely with Import/Export departments to ensure smooth job execution
• Prepare pre-alerts for all relevant stations before shipment arrival or departure
• Check shipment arrival and uplift details daily; update customers with relevant information
• Ensure all special handling requests from customers are fulfilled accurately
• Communicate effectively with all parties using diplomacy and negotiation skills
• Maintain proper filing systems and ensure good housekeeping
• Build and strengthen working relationships with both internal and external customers
• Other ad-hoc duties as assigned

Requirements:

• Minimum 2 years of experience in sea freight forwarding
• GCE ‘O’ Level qualification or higher
• Proficient in Microsoft Office applications
• Monday to Friday: 8:30am – 5:30pm, Saturdays: 8:30am – 12:30pm
• Location: Tampines
• Salary: up to $3500
• Able to start work immediate or on short notice

How to apply:

Please forward your resume in MS WORD FORMAT to [email protected]

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Sia Kah Hui (Jia Hui)

EA Reg ID: R1980770

EA Licence No.:19C9603