Call Centre Agent (Up $2800 / 5 days / East)

📞 Call Centre Agent (Up $2800 / 5 days)

🌟 Benefits:

• $2500 - $2800 Shift Allowance Ranging from $9 – 12/day
• 5 day work week, rotating shift including weekends and public holidays
• Rotating shift timings (weekly/bi weekly)
  08.00AM to 05.30PM ( Company transport provided at Tampines/Serangoon/ Woodlands)
  08.30AM to 06.00PM
  02.30PM to 12.00AM ( $9 shift allowance /day) - Transport Claimable
• Can swap shifts with their colleagues if they are agreeable
• Work Location: Greenwich Drive/ Tampines

🪧 The Role:

• Act as the first point of contact for the customers
• Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

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Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293