Admin Assistant #NorthEast #Learning #NJH

Admin Assistant (Full Time) (Tampines Hub / Singpost Centre / Punggol Central)

Responsibilities & Duties

● Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community

● Make sure weekly invoices are sent accurately and timely to our customers via WaveApp. Ensure that payments are also promptly received and recorded with receipts sent

● Be the administrative point of contact for parents to check if they are continuing with our regular programs, and find out the reason if they are not so as to escalate to the Customer Success team

● Prepare class certificates for students who have completed the modules (regular programs and/or holiday camps)

● Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them

● Ensure that all customer information is properly documented and updated in our CRM system

● Responsible for handling general administrative duties, e.g. data entry, sorting out data and research

Skills & Qualifications

● Strong communication and problem solving skills

● Strong communication & interpersonal skills

●Drive, fast learner, proactive and ability to work in a fast-paced environment

● Organised, detail-oriented and ability to manage different projects at once

● Get things done attitude, self-driven

● You are very meticulous and independent, able to set own priorities with time management to complete projects timely

● Those without experience are welcoem to apply as training will be provided

● Willing to work minimum 1 weekend.

Interest applicants, pls email updated resume to [email protected]

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599